# Editorial policy

'The rules this site holds itself to: the four emergency rules, the framework disciplines, the tone mandate, the sourcing hierarchy, review cadence

> Source: https://servpronorhfremont.com/editorial-policy/
> Last reviewed: 2026-08-21

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# Editorial policy

This applies across all four perils: water, fire and smoke, mold, and biohazard.

 
 
Safe for homeowners Within the conditions described on this page. ## The four emergency rules # Link to this section These render above the heading on every page where they apply, cannot be dismissed, and are built without JavaScript so they appear even on a failing connection.

 
- Water and electricity. Standing water in a room with outlets, appliances or a panel: do not enter.

- Structure holding water, or fire-weakened. A bulging ceiling is holding weight. After a fire, wait for the fire department to release the structure.

- Carbon monoxide and smoke inhalation. Get everyone and every pet outside, then call 911 from outside.

- Biohazard exposure. Sewage, blood, or other potentially infectious material is not cleaned without training and protective equipment.

 

## The framework disciplines # Link to this section

 
- Never answer a water question without establishing the category .

- Never answer a smoke question without establishing the residue type .

- Never answer a coverage question without naming the peril and whether the water was internal or external.

 

Guidance without those is not merely imprecise. It is dangerous, because the answer genuinely differs.

## The compound-loss discipline # Link to this section

Every event page and every professional-required peril page states which downstream perils the loss produces and roughly when. A fire page that does not mention suppression water and mold has failed the reader at exactly the point other sites fail them.

## The tone mandate # Link to this section

On any page touching death, injury or displacement: no sensational language, no trauma or disaster imagery anywhere on this site, person-first and dignity-preserving language, crisis resources above the fold, no urgency mechanics anywhere, and cost content that never reads as extraction.

## Sourcing hierarchy # Link to this section

 
- Tier 1 — FEMA/NFIP, state insurance departments, EPA, CDC, OSHA, NFPA, DOT/PHMSA, state licensing boards, NOAA.

- Tier 2 — IICRC standards, RIA, ASHRAE, Insurance Information Institute, manufacturer technical documentation.

- Tier 3 — cost-estimate aggregators and industry blogs, for estimates only and always attributed.

 

Restoration-company and public-adjuster content is Tier 3 and incentive-distorted in opposite directions. We never source a coverage claim, a category or residue-type determination, or a “this must be removed” claim from either.

Legal, regulatory and insurance claims require a primary source and carry a dated jurisdiction notice. Safety and health claims require a Tier 1 or Tier 2 source. Health claims come from CDC, EPA and OSHA only, and nothing on this site diagnoses anyone.

## What we will not publish # Link to this section

Procedures for Category 2 or 3 water, smoke or soot cleaning, mold beyond the EPA small-area guidance, or any biohazard. Instructions for using ozone in an occupied space. Any prediction of a claim outcome. Any advice on whether to sign an assignment of benefits . Any cleanup instruction on a trauma or unattended-death page.

## No franchise affiliation # Link to this section

We do not name the site after, imply affiliation with, or build pages targeting any restoration franchise mark. Our build fails automatically if a franchise mark appears in the domain, brand name, any page title, any heading, our organization schema, or any body copy.

## Review, corrections and AI use # Link to this section

Every page shows a named author and a visible review date. Pages that require professional work or carry a safety warning also show a named safety reviewer; pages touching death or displacement show a named sensitivity reviewer.

Corrections are made on the page, with the review date updated. Substantive corrections are noted.

AI use: we use AI tooling in drafting and in the build pipeline. Every page is reviewed by a named human before publication, and no page touching safety, health, insurance or a sensitivity topic is published on machine output alone. Spanish pages are human-authored localisations, never machine translations — an English page is not published until a genuine Spanish localisation exists for it.

 Written by: Afterloss Editorial Desk Last reviewed: 2026-08-21